We at Fitnesstack.com ensure safe and fast delivery of the products through reputed courier partners and Indian postal services. When you place an order, we automatically select the carrier that offers the greatest savings and fastest delivery. We’ve partnered with multiple regional and national carriers, so depending on your location, tracking information can vary.
- Most domestic orders are shipped from our warehouse locations within 24 hours and should arrive within 2-5 business days depending on your location, the carrier, and the selected delivery option. Delivery by ground takes a little longer than air couriers. Ground-shipped orders are delivered to you between 5-7 business days post-dispatch. Deliveries to very remote locations such as North East may take up to 7 business days or longer, depending on the location’s geographical constraints.
- Once your order ships and a tracking number has been assigned to your package, we’ll send you an email with all the details. Included in the email is the name of the carrier, the ship date, and the tracking number. You can any time visit our website to track your order Note: It can take up to 48 hours for tracking numbers to update in the system. If the tracking information is not available, please wait 48 business hours from the time the order was shipped.
- Shipping rates vary depending on the method selected, the weight of the order and geography. But we ship all your orders at a standard fixed shipping price of INR 49 per item all over India. We bear all the Octroi/sales tax and there is no additional shipping charge that you have to pay at the time of the delivery.
- If you do not receive your order within the expected time frame, please contact our Customer Service department at firstname.lastname@example.org
- Delivery charges will be as per actuals and the same will be displayed during the time of purchase.
- We ship from Monday through Saturday excluding public holidays. We cannot be held responsible for any shipment not arriving within any guaranteed time due to circumstances beyond our control.
- If you feel that the packing has tampered before the delivery of the product, kindly reject the package and inform our customer care, mentioning your order reference number.
- All products will be shipped with the original invoice mentioning the price inclusive of taxes.